Last updated: January 2026
Privacy Policy

8999bt Privacy Policy — Our Commitment to Protecting Your Information

Your personal information matters to us. Here is a straightforward overview of how 8999bt collects, uses, and protects your data.

Summary: 8999bt never sells your personal information to third parties. Your data is used solely to provide our services, maintain security, and fulfill legal obligations.

1 Scope & applicability

8999bt Global Limited (hereinafter referred to as "8999bt", "we", or "the Platform") has prepared this Privacy Policy so our users have a clear understanding of how their information is managed.

This Privacy Policy applies to the 8999bt website, mobile application, and all services we provide. By using our platform, you agree to the terms of this Privacy Policy.

We adhere to international data protection standards and treat user privacy as our highest priority. This policy reflects our Terms and Conditionsand should be read alongside each other.

2 Information We Collect

We may collect the following types of information:

Type of Data Example Mandatory?
Identity Information Name, date of birth, national ID number Yes (KYC)
Contact information Email address, phone number Yes
Financial Information Payment methods, transaction history Yes
Technical Information IP address, device type, browser Automatic
Usage data Gaming history, login times, preferred games Automatic
Communication records Support chat, complaint details Where Applicable

Important: We only collect information that is necessary to provide our services and meet legal obligations. No unnecessary data is collected.

3 How We Collect Data

8999bt collects information in the following ways:

  • Directly provided: During registration, KYC verification, payment, and support interactions, the information you provide is collected.
  • Automatically collected: Technical information is collected automatically while you use the platform, via cookies, log files, and tracking technologies.
  • From Third Parties: Certain information may be received from payment processors, identity verification services, and fraud prevention systems.
  • Public Sources: Where applicable, information may be verified against government databases or public records.

Please note: When you use our mobile app, you can withdraw any device permissions you have granted at any time.

4 Purpose of Data Use

8999bt uses the information it collects for the following purposes:

  • Account Management: To handle registration, login, KYC verification, and account security.
  • Transaction processing: To securely process deposit and withdrawal requests.
  • Service improvement: To analyze user experience and improve the platform.
  • Fraud Prevention: To detect suspicious activity and keep accounts secure.
  • Legal Compliance: To comply with regulatory guidelines and anti-money laundering requirements.
  • Customer Support: To address your questions and resolve any complaints.
  • Relevant Communications: To send important updates, bonus offers, and promotional notifications (only with your consent).
  • Responsible Gaming: To monitor gaming behavior and take protective measures when necessary.

5 Data Sharing & Disclosure

8999bt never sells your data. However, certain information may be shared in the following limited circumstances:

  • Payment Processors: Financial information required to complete transactions is shared with secure payment gateways.
  • Identity Verification Services: Identity-related information is shared with authorized third-party verification providers to complete the KYC process.
  • Law Enforcement: When required to comply with a court order or directive from a regulatory authority.
  • Game Provider: Licensed game providers for Live Casino or Sports games receive only the minimum data necessary to operate the games.
  • Business transfers: In the event of a company merger or acquisition, provided the new owner is bound by this Privacy Policy.

Our Commitment: Before sharing data with any third party, we ensure they uphold equally high data protection standards.

6 Cookies & Tracking Technologies

8999bt uses cookies and similar technologies to improve platform performance and personalize your browsing experience.

  • Essential Cookies: Essential for the platform's core functionality — maintaining login sessions, security verification, and similar processes. Without these, the platform will not work properly.
  • Analytics cookies: Used to analyze user behavior on the platform, helping us improve our services.
  • Preference Cookies: Used to remember your language, theme, and other preferences.
  • Security Cookies: Helps detect fraudulent login attempts and account misuse.

You can manage cookies through your browser settings. Note that disabling essential cookies may cause some platform features to not work properly.

7 Data Retention Period

We retain your information only for as long as necessary. Retention periods depend on the type of data and applicable legal requirements:

  • Account Information: For the duration of active account use and up to 5 years after closure.
  • Financial Transaction Records: Retained for a minimum of 5 years as required by law.
  • KYC Documents: Up to 5 years after account closure, from the date verification was completed.
  • Gaming Logs: Retained for up to 2 years for security and dispute resolution purposes.
  • Support contact: Up to 2 years after the last contact.

Upon expiry, data is securely deleted or anonymized.

8 Your Rights

As an 8999bt user, you have the following rights over your own information:

  • Right to Know: You may request to know what information we hold about you and how it is being used.
  • Right to rectification: You may request corrections to any inaccurate or incomplete information.
  • Right to erasure: Under certain circumstances, you may request that your data be deleted.
  • Right to Restrict Processing: In certain cases, you may request that the use of your data be restricted.
  • Right to Data Portability: You may request a copy of your information in a machine-readable format.
  • Right to Object: You can opt out of marketing communications at any time.

Submit a Request: Contact our support team to exercise any of your rights. We aim to respond within 30 business days.

9 Security Measures

8999bt uses industry-standard security technologies and practices to protect your information:

  • 256-Bit SSL Encryption: All data exchanged between your browser and our servers is fully encrypted.
  • Two-Factor Authentication (2FA): 2FA is used to add an extra layer of security to your account.
  • Segregated Funds: User funds are held in a dedicated trust account, completely separate from the company's operational funds.
  • Regular Security Audits: Regular security audits are conducted by third-party expert teams.
  • Access Controls: Only authorized personnel can access specific data.
  • Data Backup: All data is stored as encrypted backups on secure servers.

Your Role: No matter how robust our security measures are, it is your responsibility to keep your password confidential and exercise caution when logging in on public Wi-Fi.

10 Third-Party Services

The 8999bt platform integrates certain third-party services, each governed by their own privacy policies:

  • Game Supplier: Licensed game providers on our platform receive only the information necessary to operate the games.
  • Payment Gateway: Mobile banking, e-wallet, and bank transfer providers process financial data to facilitate secure transactions.
  • Analytics services: Anonymized analytics data may be used to monitor platform performance.

We only work with third parties that maintain high standards of data protection. However, we are not directly responsible for their individual privacy policies.

11 Policy Changes

Our privacy policy may be updated from time to time. For significant changes:

  • A notification will be sent to your registered email address.
  • A notification will be displayed upon logging in to the platform.
  • The "Last Updated" date at the top of this page will reflect any changes.

Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend checking this page regularly.

12 Contact

For any questions, requests, or complaints regarding this Privacy Policy, please contact our Data Protection team:

  • Email: [email protected]
  • Live chat: Contact us directly through the platform, 24/7.
  • Response time: An initial response is typically provided within 72 hours.

For detailed legal information, please see our Terms and Conditions and Responsible Gaming View page.

Why Your Information Is Safe at 8999bt

The Core Pillars of Our Privacy Protection

Military-grade encryption

Every transaction and piece of personal information is protected with 256-bit SSL encryption — the same technology used by banks.

No Sale of Data

8999bt never sells your personal information to third parties. Your data is used exclusively to deliver services to you.

Two-Factor Security

Add an extra layer of security to your account with Two-Factor Authentication (2FA). Even if your password is compromised, your account stays protected.

Regular Security Audits

An independent team of security experts regularly audits our systems. Any vulnerabilities identified are resolved promptly.

Segregated Funds

Your deposited funds are held in a separate trust account, distinct from the company's operating funds. Your money is protected under all circumstances.

Adherence to International Standards

We comply with international data protection regulations and strictly follow Anti-Money Laundering (AML) guidelines.

Your Rights Over Your Information

You are always in control of your data at 8999bt

Right to Access Data

You can find out what information we hold about you at any time.

Right to Rectification

You may request updates to any inaccurate or outdated information.

Right to Erasure

Under specific conditions, you may request the deletion of your data.

Right to Data Portability

You can export your information in a machine-readable format.

Marketing opt-out

You may opt out of promotional emails or notifications at any time.

24/7 support

Our support team is always available to help with any privacy-related questions.

General inquiries

Frequently Asked Questions About the Privacy Policy

No, 8999bt never sells your personal information to third parties. Your data is used solely to provide our services, ensure security, and meet legal obligations. This is one of our most fundamental commitments.

Even after account closure, certain information is retained for a set period due to legal obligations — typically up to 5 years. Once that period ends, all data is securely deleted or anonymized. Financial transaction records are required by law to be kept.

To receive a copy of your data, contact us via 24/7 live chat support or email. After verifying your identity, we will provide your information in a machine-readable format within 30 business days.

Disabling essential cookies may cause login sessions and certain security features to stop working correctly. Turning off analytics and preference cookies will not break the platform, but your experience will be less personalized.

Yes. If a data breach occurs and your information is affected, we will notify you promptly at your registered email address and advise you on the necessary protective steps to take. We believe in full transparency.

Get Started on a Safe & Transparent Platform

Your privacy is always protected at 8999bt. Register today and enjoy a safe, responsible gaming experience.

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